Customer service & AI chat Paid
Gorgias for Webshops
Pricing, use cases & alternatives · Updated October 2026Some links are affiliate links – disclosure
What Gorgias does for your store
A customer service helpdesk built for online stores: email, chat and social messages in one inbox, with order data from your store and AI-assisted replies and automation.
Best for: An e-commerce helpdesk that pulls order data into every ticket
Store tasks
Pricing
Pricing model: Paid
We could not confirm exact prices on the official pricing page, so we only show the pricing model.
Video: Gorgias in action
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Get the free PDF / newsletter →Alternatives to Gorgias
Tidio (Lyro)Live chat plus an AI chatbot (Lyro) that answers common questionsFreemium
Rep AIAn AI shopping and support assistant for Shopify storesFreemium
ManychatAutomating Instagram, Messenger and WhatsApp DMsPaidCompare: Gorgias vs Tidio (Lyro) →
Picked by Max, e-commerce operator with 20 years of experience. Last checked: 2026-10-15
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